![]() See "Related Articles" section on the right for instructions on how to re-add any shared mailboxes that you have access to. You can proceed with entering your name, your UWinID and your password. You will then be prompted for the new account setup information. Click on the account to select it, then press the minus button near the bottom. You will be prompted to enter a profile name. ![]() Select the "Outlook" profile, and click the "Remove" button and click OK.Ħ. If you're not seeing the 'Sign Out' option when you click your name, then the culprit is likely your browser. If viewing the Control Panel in icon view, click on Mail.ĥ. Answer ZigZag3143 (MS -MVP) MVP Replied on SeptemReport abuse Click on your user name in the upper right corner of Outlook then sign out. If viewing the Control Panel in category view, click on User Accounts, then Mail. ![]() Open Control Panel (Start > Control Panel)ģ. Please note that this will remove your e-mail account and any shared mailboxes from Outlook, and you will need to add them back one by one.Ģ. Please follow these steps to remove the existing data file used by Outlook, and allow it to create a brand new data file. Sometimes it may be necessary to reset Microsoft Outlook, for instance if the setup wizard was run without specifying an account, or if there is an issue with the data file on your computer.
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